ONLINE & ON-SITE SUPPORT

Your Tech SupportPartner.

We keep your systems running, your network secure, and your tech stress-free. Fast, reliable, and jargon-free IT support for homes and businesses across Australia.

netgnus — diagnostics
$run system-check --full
Scanning network interfaces...
✓ Connection stable — 940 Mbps
Checking security protocols...
✓ Firewall active & up to date
Scanning for threats...
✓ No threats detected
Running performance audit...
⚡ 3 optimisations available
Contacting Netgnus support...
✓ Engineer online — ready to help
$
10+
Years of Experience
24/7
Remote Support Available
100%
Australian Based & Operated
Our Services

Everything IT —
Under One Roof

From slow computers to full network setups, we handle it all with speed and clarity.

01
🖥️

PC & Laptop Repairs

Hardware faults, slow performance, crashes, virus removal, screen replacements, and full rebuilds. We fix what others can't.

02
🌐

Networking & Wi-Fi

Home and business network setup, Wi-Fi dead zone elimination, router configuration, VPN setup, and mesh network installations.

03
🛡️

Cybersecurity

Threat assessments, antivirus deployment, firewall configuration, and business security audits to keep your data protected.

04
☁️

Cloud & Backup Solutions

Microsoft 365, Google Workspace, automated cloud backups, and data recovery solutions for homes and small businesses.

05
🔧

Remote Support

Fast, secure remote assistance — we connect to your device and resolve issues without you needing to leave your home or office.

06
🏢

Business IT Management

Ongoing managed IT services, hardware procurement, server maintenance, and staff tech support for SMBs across Australia.

10+
Years of hands-on IT experience
WindowsmacOSLinux AzureMicrosoft 365NetworkingCybersecurity
Current Status
Taking new clients

Tech Support That
Actually Makes Sense

Netgnus Computing was built on one idea — that IT support should be fast, honest, and easy to understand. No jargon. No unnecessary upsells. Just practical solutions delivered by someone who genuinely cares about your tech.

We work with everyday Australians, small businesses, and remote workers to solve problems quickly and prevent them from coming back.

  • Jargon-free explanations — we talk to you like a person, not a ticket number
  • Fast turnaround on both remote and on-site jobs
  • Transparent pricing with no hidden fees or surprise charges
  • Locally owned and operated — proudly Australian
  • Ongoing support relationships, not one-off fixes
Get in Touch

Ready to Fix
Your Tech?

Let's Connect

Drop us a message and we'll get back to you fast — usually within a few hours during business hours.

✉️
Email
support@netgnus.com.au
📞
Phone
0449 900 044
📍
Location
Melbourne, VIC — Servicing Australia-wide (Remote)
⏱️
Response Time
Usually within 2 hours

Send a Message

We'll reply within 2 hours.

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